Who We Are
Starting in 1975, EMA focused on automation technology for water and wastewater utilities. We’ve added new services over the decades to meet our clients’ changing needs, including new practice areas and offices throughout the United States and Canada. As an employee-owned company, we are invested in successful results for our clients.
Today EMA works with utilities and municipalities to improve business processes and work practices, enabled by technology and organizational change. We deliver innovative solutions to help our clients lower costs, increase productivity, improve customer service, and maximize return on investment.
Early on, our holistic approach to projects was unique in simultaneously addressing our clients’ organization, practices and technology (O-P-T). We recognized that new technology must be planned and implemented with associated changes in work practices, business processes and the people involved to be successful. Our methodology of O-P-T has been a fundamental ongoing component of projects to ensure the greatest benefit and value for our clients.
We conduct research projects for many of these associations with thought leadership and cutting-edge solutions for current and future industry challenges. We understand the value of research and its critical role in the sustainability of our utilities, communities, and the environment. Our research initiatives have ranged from strategic planning, asset management, operations optimization, and performance measurement to organization and workforce development. EMA has conducted over 50 research studies that have been published by these research associations. We continually apply the results of this research for the benefit of our clients and the public sector they serve.
Our people set us apart. EMA’s professionals are richly experienced in all dimensions needed for project success. Our associates deliver information, control, and communications technologies with supporting business processes, organization development and change management services. Our goal is to become our client’s most highly valued business partner. EMA is owned and operated by our employees, which means every associate is personally committed to our company’s endeavors. When we satisfy and delight our clients, we all succeed!