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EMA authors published in Journal AWWA
The June 2018 issue of Journal AWWA includes “Water and Electric AMI Differences: What Water Utility Leaders Need to Know,” an article written by EMA CEO and President Terry Brueck with co-authors and EMA associates Claude Williams, Jon Varner, and Ed Tirakian. The article is partially based on research EMA is performing as part of […]
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Communicator: Customer Billing Fairness Improves Customer Service – and Increases Revenue
Customer service is a strategic mission at Toronto Water. Their recent program to implement AMI supports that mission by enhancing fairness, transparency, and accountability to customers while saving the utility millions. Download now.
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At EMA, being a valuable member of our industry and our community is one of the most important things we do.
At EMA, being a valuable member of our industry and our community is one of the most important things we do.
